Patient Rights

1. Privacy while receiving care.

2. Dignity and respect while receiving care.

3. Confidentiality of information.

4. Personal safety and security.

5. Informed consent.

6. Refusal of treatment only after signing the informed consent after the consultation of the concerned treating physician

7. Access to his/her medical record

8. Right to the complaint and seek fair solution.

9. Rights to information of his treatment and healthcare needs.

10. Rights to respect special preferences, spiritual and cultural needs.

11. Receive care from qualified care provider.

12. Rights to choose care provider.

13. Rights to terminate the service upon dissatisfaction with prior notice.

 

Patient Responsibilities

1. Responsible to provide accurate and complete information about their present complaints, past illness, hospitalizations, medications, current health status and other matters relating to changes in health or service requirement.

2. Responsible to communicate regarding their personal and physical needs

3. Patient/family members are responsible to provide respect, privacy and safety to those providing care.

4. Responsible to take care of their personal belongings.

5. Responsible to follow the prescribed and agreed treatment plan and instructions from the medical team.

6. Responsible for assuring that the financial obligations of his/her care are fulfilled as promptly as possible.

7. Patient/next of the kin (NOK) is responsible for continuous availability of drugs/consumables etc. Which is required for the treatment of the patient at home